Very pleased with the service and response
I started out with a in home appointment with a sales consultant named Joshua. He was very helpful and up front and started explaining the process because it is a process. Not only do you have to see how much and how many panels you need, but you also have to look at your consumption usage and your house and its energy efficiency in general. After deciding to make the plunge into solar, I then worked with their engineers and went over the placement of the panels and how many solar panels they could put up on my roof to make it work. They came back and was up front and told me that the way my roof was and the number of panels that I could place on at this time would not produce 100 % of the power needed. They went over approximately how many more panels I would need and things in the house that I needed to upgrade to reduce my power consumption to get to 100%. I met Marcus the day of the installation and Sam and his crew that installs the panels. I was nervous about the holes in my brand-new roof but he went over the epoxy that they use, the warranty process if I was to have a problem and even took pictures of the panels and the anchors since I was not going up there!! Since then, I have been working with Marcus to expand my solar panel configuration and keeping him informed of the updates to the home to bring down the consumption. I am very pleased with the service and response of Sunbility and their people. They have helped me get through the process and I am excited to see me at a 0 bill by this summer! Again, it is a process and a special thank you to Marcus who really went out of his way to make me a happy customer. Thank you Sunbility and Marcus and team! Glen M
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