Took care of everything!
Sunbility Took Care Of Everything!Took care of everything! Sunbility did it all! They have delivered on everything that they promised. The best part about it is that I had to do very little, except sign an agreement for the installation. They took care of everything else. 1. They calculated my energy requirements based on my previous 2 years of consumption from my electric provider, Florida Power (FPL). 2. Set up a loan at a reasonable rate with the bank. 3. Provided paperwork and instructions for the federal tax credit. 4. Worked with me to design the layout of the panels on my roof to my liking. 5. Provided me with a schedule for the installation. 6. Received all of the permits from the local authorities and my community HOA 7. Performed a very thorough and clean installation of the solar panels on my roof and other equipment in my garage. 8. Interacted with FPL to connect the power to their system 9. Provided a mobile application so that I could monitor the operation of the system and power generated from the panels. 10. Once the system was operating, they visited my home to ensure that everything was working properly. 11. Also returned after a few months to install an upgrade to the system, which allowed me to also monitor the power coming from the power company. 12. Called multiple times to determine if I had any problems and ensure that I was satisfied with the operation. There management, back office, and installation personnel were excellent and efficient. Always polite, they went out of their way to answer any questions that I had. Marcus, the Sunbility Operations Manager, even fixed my attic ladder to ensure that it was safer for me to use. The installation was performed on time, completed in a couple of days, and with minimal inconvenience. All of the above including: • The back-office work and coordination with the bank and authorities • Installation of the entire system • Upgrade, follow-up, and monitoring Was performed with zero out of pocket expense to me. It was all included in the reasonable loan I received from the bank. The system Sunbility installed has run flawlessly from the start. I incurred zero problems in the 18 months since it went into operation. Other than the normal account fee from FPL, my power bills have been zero for the past year. In January for the past 2 years since the startup, I have also received a credit from FPL for the excess power I have returned to their power distribution network. I also received a significant tax credit which I could use to pay off a good portion of the loan. Yes, I am very happy with Sunbility and would recommend them to anyone. I have done so to several friends. Bill Previous Next
What our customers say...